Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

Please note that during peak seasons, promotions or high-demand periods, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

  • United States: 6–12 business days

  • United Kingdom: 7–12 business days

  • Canada: 8–15 business days

  • Australia: 8–15 business days

  • Europe: 7–14 business days

  • Rest of World: 10–20 business days

Delivery times may vary depending on your location, customs processing and local postal services.

Shipping Costs

Shipping fees are calculated at checkout based on your location.

We may offer:

  • Free shipping promotions

  • Discounted shipping during special campaigns

These will be clearly displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow 2–5 business days for tracking information to update in the carrier’s system.

Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • Customs inspections

  • High shipping volumes

  • Carrier delays

  • Weather disruptions

We appreciate your patience and understanding in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice a mistake, contact us within 12 hours of placing your order.

Lost or Stolen Packages

If your tracking shows delivered but you have not received your package:

  1. Check with neighbors or household members.

  2. Contact your local carrier.

  3. Reach out to us for assistance.

We will do our best to help resolve the issue.